The perfect superyacht is nothing without a great crew. But what does it take to create the ultimate service experience for the owner and guests? In episode seven of YachtTalk we look into trends in training and recruiting a quality crew. We discover how diversity is key to a more effective crew, as well as other golden rules for a crew to run like clockwork and deal with conflict effectively. And, of course, we have a sneak peek behind the scenes to see what really goes on below deck!
00:00 Introduction
01:08 Erik Smit on creating the ultimate crew
10:59 Deborah Viger on life on board
18:23 Edouard de Maillé on connecting crew and owner
26:42 Final question: Who is your favourite chief stewardess
29:01 Cocktails
32:40 #Imonaboat
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About Heesen:
A Dutch shipyard dedicated to pushing the boundaries in design, engineering and construction, Heesen is a company that continues to evolve. Since the time its founding father Frans Heesen acquired the business in 1978, it has been building superyachts in aluminium and steel that offer speed, style and fuel-efficient cruising. Its award-winning vessels continue to match the owner’s exacting demands, and its unrelenting focus on quality, craftsmanship and innovation has created one of the world’s most impressive shipbuilding legacies.
We look for talented people to join our team. Would you like to work with us? Check out the vacancies at https://werkenbij.heesenyachts.com/
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