The Retailers’ Quickstep – Horology Forum 9th Edition


Learning the dance of limited supply and customer satisfaction.

As Exhibition Strategy decorates the shelves of #retail stores, placating customers is becoming exponentially difficult while their appetites for watches continue to increase. In a relatively polarized watch world where majority are vying for the same timepiece, what pas de deux can retailers learn to preserve customer trust & loyalty?

Moderator:
Robin Swithinbank, Journalist

Speakers:
Mohammed Abdulmagied Seddiqi, CCO of Seddiqi Holding
Karl-Friedrich Schaufele, Co-President of #Chopard
Patrick Chalhoub, Group President of #Chalhoub Group

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