Spare Me: Is Aftersales An After Thought?


Between the rise in AI, the limited supply, decline in talent and rising costs, the industry has a glaring ozone layer that increases by the day, risking the climate of the entire infrastructure. A major force in the lifecycle of one of the most popular asset classes, watch service centers are staring straight at a melting iceberg and whistling for help.

Moderator:
Nicholas Towndrow, General Manager, Swiss Watch Services

Speakers:
Rexhep Rexhepi, Founder, Akrivia
Jean-Claude Eggen, CEO, Manufacture La Joux-Perret
Pascal Ravessoud, Vice President, Fondation Haute Horlogerie (FHH)

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