The Future of Clienteling
hosted by Beyond Digital Luxury
Transforming Luxury Through Digital Innovation and Personalization
01 October 2024 – 2:00 – 3:00 PM CET
Salon Grand Mont-Blanc, Four Seasons Hotel des Bergues Geneva
Bettina Sehorsch
Co-Founder & Luxury Advisor | ex- Amazon, Richemont
Beyond Digital Luxury
Roberto Marino
Luxury Expert | Managing Director Role | Board Member ex- Swatch, Kering, LVMH
Olivier Jolidon
Global Head of CRM, Insights & Analytics | Board Member
AMAN, ex- Estée Lauder, Fairmont Hotels & Resorts, Belmond
Raquel Silva (Moderator)
Co-Founder & Luxury Advisor
Beyond Digital Luxury, et al.
We’ll explore our favorite strategies for leveraging technology, such as AI and big data, to enhance client engagement and retention in the luxury space. Learn innovative approaches to personalizing client experiences and linking new technologies with traditional service while keeping your client at the center of attention.
This session will deliver maximum value in minimum time. Whether you’re a beginner or a pro, you’ll walk away with action to apply immediately.
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